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FAQs

Q: What is your core technology?

A: Basically our tools are pneumatic, hydaulic, emulsion and electric driven technology, which are ideal for flammable and explosive environment.

Q: How do I have a product or technical support question answered?

A: Input the category of your tool in the "Search for..." located in the top right corner of the page. You will be taken to the product detail page of the model entered. If you cannot find the information you need, please contact the ROSIT headquater Lyonerstr.34 Turm 2 Stock 8 60528 Frankfurt am Main, Deutschland 8 a.m. and 6 p.m. at +49 69 6780 8096 or send email to info@rosit.com.

Q: What is your MOQ?

A: It is depending item, 100/200/500 pcs. Samples can be offered. Welcome to inquiry.

Q: What is the Rosit warranty coverage time period?

A: To learn more about our warranty, please click here.

Q: How long is the delivery time?

A: The delivery time is about 40-60 days after payment.

Q: Is it acceptable to do the customized products?

A: Yes, you can send us drawings and we will produce for your design.

Q: If I have a defective Rosit tool, what should I do?

A: Please contact the Rosit headquater Lyonerstr.34 Turm 2 Stock 8 60528 Frankfurt am Main, Deutschland 8 a.m. and 6 p.m. at +49 69 6780 8096 or send email to info@rosit.com. Our professinal technical engeering team will check, study or investigate and answer you at the earlist time.